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Privacy Policy

Last updated: 30 March 2026

Pōst Werx ("the Platform") is operated by Pōst Werx (ABN 48 685 145 868), operated by Thinx AI Pty Ltd (ABN 53 685 150 681). We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information We Collect

Information you provide:

DataPurpose
Name, email addressAccount creation and communication
Password (hashed)Account security
Resume content (work history, education, skills)Building your Werxite
Professional title, locationProfile display and People directory
Career preferences (industry, status, work type)People directory filtering
Profile photoDisplay on your Werxite and Pōsts
Pōsts content and commentsPublishing and community interaction
Cover letters and selection criteriaDocument generation
Payment informationProcessed by Stripe — we do not store card details

Information collected automatically:

  • Browser type, device type, and operating system
  • IP address and approximate location
  • Pages visited and features used
  • Session cookies for authentication

2. How We Use Your Information

We use your information to:

  • Provide and operate the Platform
  • Display your Werxite and Pōsts as directed by you
  • Process payments and manage subscriptions
  • Send transactional emails (password resets, account notifications)
  • Improve the Platform and develop new features
  • Respond to support requests
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. AI Processing

When you use AI-assisted features (resume parsing, content suggestions), your content is sent to our AI provider (Anthropic) for processing. This data is:

  • Used solely to generate your requested output
  • Not stored by the AI provider beyond the processing session
  • Not used to train AI models

4. Third-Party Services

We use the following third-party services:

ServicePurposeData Shared
StripePayment processingEmail, payment details (processed by Stripe directly)
Anthropic (Claude)AI featuresResume/content text for processing
UnsplashStock photos for PōstsSearch queries only

Each service has its own privacy policy. We encourage you to review them.

5. Public Information

When you publish a Werxite or Pōst, the content you choose to include becomes publicly accessible. This may include your name, professional title, career history, skills, and any content you write.

You control what you publish. You can unpublish your Werxite or delete Pōsts at any time.

If you set your Werxite to "private", it is only accessible via methods you configure (access codes, email verification, or direct email).

6. Data Storage and Security

Your data is stored on servers located in Singapore, operated by Hetzner Online GmbH (a German hosting provider). We implement reasonable security measures including:

  • Password hashing (bcrypt)
  • HTTPS encryption for all data in transit
  • Session-based authentication with secure cookies
  • Rate limiting on authentication endpoints

No system is 100% secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.

7. Cookies

We use essential cookies for:

  • Session authentication (keeping you logged in)
  • User preferences (theme settings)

We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

8. Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or outdated information
  • Delete your account and all associated data
  • Export your data (resume content, Pōsts)
  • Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

To exercise any of these rights, contact us at privacy@postwerx.com.au.

9. Data Retention

  • Active accounts: Data retained while your account is active
  • Deleted accounts: Data permanently deleted within 30 days of account deletion
  • Payment records: Retained for 7 years as required by Australian tax law
  • Session data: Automatically deleted after 7 days of inactivity

10. Children's Privacy

Pōst Werx is not intended for children under 16. We do not knowingly collect information from children under 16. If we become aware that a child under 16 has created an account, we will take steps to delete it.

11. International Users

Pōst Werx is operated from Australia. Your data is stored on servers in Singapore operated by Hetzner Online GmbH (Germany). If you access the Platform from outside Australia, your information may be transferred to and processed in Australia and Singapore. By using the Platform, you consent to this transfer.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or a notice on the Platform. The "Last updated" date at the top reflects the most recent revision.

13. Contact Us

For privacy-related questions or requests:

  • Email: privacy@postwerx.com.au
  • General enquiries: hello@postwerx.com.au

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.